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Home > Blog > Airlines transparent ‘administration fees’ are a joke

Airlines transparent ‘administration fees’ are a joke

Earlier this morning I read on Europe a la Carte that EasyJet has ditched its free fee payment option for passengers using the Visa Electron card and now charges £9 administration fee for all debit cards payments. What has annoyed me though is that this move is supposedly to improve the transparency of surcharges for payment by debit or credit card.

Airliner landing in stormy weather

Airliner landing in stormy weather

Airlines transparent administration fees are a joke

More transparency for airline admin charges

According the Guardian, a spokesperson at EasyJet, was quoted as saying that the change is to adhere to the legislation that will come into force in 2014 under the Consumer Rights Directive, where holiday companies and airlines have to be more transparent with add-on charges.

No such thing as transparency with airlines

I don’t know about you, but charging a £9 ‘administration fee’ is anything but transparent. Banks charge between £0.20 and £0.80 per transaction for payments by debit card, so what makes up the rest of this ridiculous fee? Surely this is not fair trading?

Imagine what impact it would have on the economy if every business charged us £9 to book a service or purchase a product online by debit card?

Ban on excessive surcharges on bank cards

From the end of the year, the government is putting new legislation in place to ban excessive surcharges on credit and debit cards.

All that will happen is the airlines will change the name of the extra charge from ‘booking fee’ to ‘administration fee’ so that consumers do not associate this fee with payment debit and credit card charges by the banks.

New legislations cost consumers money

It is important that these airline fees are transparent but why is it that every time the government or European Union announces a new legislation, the airlines find somewhere around it, which ultimately costs the consumer money?

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